Inquiries Beneath the Veil

A collective. A creation. A descent into dusk. We are the keepers of shadowed stories, sacred symbols, and myth made tangible.

Messages sent through the veil are received in silence, but fear not — we typically respond within 48 hours. 

Indeed. Wherever the veil stretches — across sea, sand, or stone — we send our offerings. 

Though we take great care in every ritual of dispatch, should your relic arrive marred or miscast, reach out within 48 Hours and we shall make it right. 

Each relic is bound with intention once claimed. However, should your chosen item not align as expected, we are open to exchanges for another of equal value.

To begin an exchange, contact us within 48 Hours of receiving your item at support@nocturnalveil.com.

The item must remain unworn, unmarked, and returned in its original ritual wrapping.

Exchanges are subject to inspection upon receiving the return. 

While we do not offer custom commissions at this time, we are open to collaborations that align with the spirit of the Veil. Should you wish to walk that path, write to us at support@nocturnalveil.com. 

Our physical sanctum lies within Blackpool, England, though we operate beneath the stars and across realms. 

Each piece is handcrafted by trusted artisans and occult suppliers beyond the veil — carefully chosen for their skill, devotion, and alignment with our ethos. Every item is made with intention, and nothing enters our collection by accident. 

We do not deal in stolen relics or borrowed spirits. All pieces are sourced respectfully from creators and suppliers whose craft aligns with our code. 

All of our offerings are wrapped with intention, and a sense of quiet ceremony — whether for yourself or another. Should your item be a gift, or require specific enchantment, let us know in your message. We will ensure it is cloaked accordingly, with reverence and beauty. 

We trade in mortal coin — all transactions are processed in GBP, though your realm may automatically convert this at checkout. 

Once a ritual has begun, it is difficult to unbind. However, if you contact us within 24 hours, we may be able to intercept the process before it’s sealed.